Job Posting
Community Resource Navigator
Community Resources Navigator
Full Time; Non-Exempt
Position Summary
The Community Resource Navigator is a Community Health Worker (CHW) who serves as a trusted connector between individuals, families, and health/social service systems. This role supports the ToRCH Program’s mission to build healthier, more resilient rural communities by reducing barriers to care, promoting health equity, and coordinating essential services. The Navigator helps clients navigate available resources, supports service coordination, and works closely with the ToRCH Program Manager to implement population health strategies.
Key Responsibilities
Client Support & Advocacy
• Educate clients about available resources & services and helps navigate challenges in accessing care.
• Assist clients with tasks such as Medicaid enrollment, transportation coordination, and home modification referrals.
• Provide follow-up on service access, including verifying eligibility and confirming referral outcomes.
SDOH Screening & Referral Coordination
• Conduct and verify Social Determinants of Health (SDOH) screenings.
• Obtain client consent and enter referrals into platforms such as Unite Us.
• Track referral outcomes and document service completion or barriers.
Community Engagement & Outreach
• Attend and support interagency meetings, community events, and outreach activities.
• Build and maintain relationships with local organizations, schools, and service providers.
• Develop and maintain local resource guides (e.g., Dent County Resource List).
Technology & Data Entry
• Use digital platforms (Unite Us, MTM, SharePoint, Microsoft Forms) for client coordination, data entry, and reporting.
• Provide basic technical support to clients navigating digital systems.
Administrative & Reporting Support
• Prepare meeting materials and compile data for quarterly and internal reports.
Training & Resource Development
• Develop and share educational materials and resource guides for clients and team members.
• Support onboarding of new staff or community partners.
Other Duties as Assigned
• May assist with additional tasks that support the ToRCH Program Manager and program operations.
Qualifications
• Education: High school diploma or equivalent required.
• Experience: At least 1 year in community outreach, case management, or related field preferred.
• Certifications: Community Health Worker (or willingness to obtain within 1 year); BLS within 6 months of hire.
• Skills: Familiarity with local resources and health systems; knowledge of Missouri Medicaid is desirable; valid driver’s license and reliable transportation required.
Core Competencies
• Communication & Collaboration
• Cultural Humility
• Organization & Problem Solving
• Advocacy & Client Support
• Technology Proficiency
• Adaptability
Professionalism & Conduct
• Maintains professional appearance and demeanor.
• Demonstrates reliability and ethical conduct.
• Upholds confidentiality.
• Positively represents the hospital and program.
Work Environment
• Office-based documentation and coordination.
• Community outreach in homes, schools, clinics, and local organizations.
• Travel to events and partner meetings.
• Occasional evening or weekend hours.
• Collaborative team environment.
Physical Requirements
• Frequent walking, standing, and occasional lifting (up to 35 lbs.).
• Clear communication and adequate vision/hearing (with or without aids).
• Ability to work independently in diverse settings.
The Ideal Candidate
The ideal candidate is friendly, compassionate, and adaptable. They bring creativity and empathy to their work with individuals and are motivated by service. A strong sense of professionalism and a commitment to teamwork are essential.
Additional Information
Position Type : Full Time
Shift : Day
Contact Information
Salem Memorial District Hospital
35629 Highway 72
Salem, MO 65560
Phone: 573-729-6626 |
