Job Posting
Registration Clerk
Salem Memorial Hospital currently has an opening for a part-time Registration Clerk.
FLSA Status: Non-Exempt
Hours: Part Time, 9am to 2pm, Monday-Friday
The correct applicant will also have the availability to fill in when needed.
Part-Time Registration Representative
Position Summary
The Part-Time Registration Representative is responsible for providing professional, accurate, and compassionate registration services for Emergency Department and Outpatient patients. This position provides additional registration coverage during high-volume periods and serves as a call-in/coverage employee when full-time registration staff are unavailable.
The standard schedule for this position is 25 hours per week, Monday through Friday, 9:00 AM–2:00 PM. The employee will be asked to work different shifts when coverage is needed.
Primary Responsibilities
· Register Emergency Department and Outpatient patients accurately and efficiently.
· Obtain and verify required patient demographic, insurance, financial, and identification information.
· Make every effort to obtain required Social Security numbers in accordance with hospital registration policy.
· Verify insurance eligibility and benefits as required.
· Obtain required signatures, consents, forms, and other registration documentation.
· Ensure registration information is complete and accurate to prevent billing delays, claim denials, and other revenue cycle issues.
· Maintain patient confidentiality and follow HIPAA and hospital privacy requirements.
· Provide professional and courteous customer service to patients, families, visitors, physicians, and hospital staff.
· Assist with registration edits and corrections as needed.
· Follow all hospital registration policies, procedures, and applicable regulatory requirements.
· Assist with Emergency Department registration coverage as needed.
· Assist with Outpatient registration coverage as needed.
· Provide coverage for scheduled absences of other registration staff.
· Perform other registration and clerical duties as assigned.
Regular Work Schedule
· Monday–Friday
· 9:00 AM–2:00 PM
· 25 hours per week
· The regular schedule may be adjusted based on departmental staffing needs.
· The employee will be asked to work different shifts when coverage is needed.
Coverage & Call-In Expectations
This position is intended to provide additional staffing support and coverage for the Registration Department.
· The employee will serve as a call-in/coverage employee when other registration staff need time off.
· When possible, employees requesting scheduled time off should provide a minimum of 5 days' notice so the part-time employee can be given adequate notice to provide coverage.
· The employee is expected to maintain flexibility to work different shifts when coverage is needed.
· Coverage may include Emergency Department registration, Outpatient registration, or other registration duties based on departmental needs.
· Additional hours may be available when coverage is needed and approved by management.
Shift Differential
When working different shifts, the Part-Time Registration Representative will be eligible for shift differential pay when applicable, in accordance with the hospital's current shift differential policy. Shift differentials will be paid for qualifying hours worked on eligible shifts.
Qualifications
· High school diploma or equivalent preferred.
· Previous healthcare registration, medical office, customer service, or clerical experience preferred.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Ability to maintain accuracy while working in a fast-paced environment.
· Basic computer skills and ability to learn hospital registration and electronic medical record systems.
· Ability to maintain confidentiality of patient information.
· Reliable attendance and punctuality are essential.
· Ability and willingness to work varying shifts when providing coverage.
Attendance & Reliability
Because this position is designed to provide additional staffing and coverage, dependability and attendance are essential. The employee is expected to report to work as scheduled and provide appropriate notice when unable to work.
Overall Purpose of the Position
The purpose of this position is to provide consistent daytime registration coverage from 9:00 AM–2:00 PM, strengthen staffing during busy periods, and provide flexible coverage when other Registration Department employees are absent. This position will support both Emergency Department and Outpatient registration while helping maintain accurate patient information, efficient registration processes, and a positive patient experience.
Additional Information
Position Type : Full Time
Shift : Day
Contact Information
Salem Memorial District Hospital
35629 Highway 72
Salem, MO 65560
Phone: 573-729-6626 |
