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Job Posting

Operator Clerk
Clinic Operator Clerk
Purpose: Receives/directs incoming telephone calls as well as assists Clinic Manager with non-clinical projects and clerical duties.

• Processes requests for health information.
• Prints registration sheets daily.
• Supports primary fax queue employee daily and assumes primary responsibility when primary employee is absent.
• Performs non-clinical QI projects and reports results to Office Coordinator.
• Promptly and professionally answers telephone calls. Routes calls/messages appropriately offering voice mail or redirection of calls as needed.
• Welcomes patients/clients/visitors and directs and addresses their needs accordingly.
• Responsible for scheduling and checking out at front window and at side 2 checkout, as directed.
• Follows all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
• Appropriately and courteously screens solicitors for relevance to organization’s needs.
• Explains financial requirements to the patients and/or responsible parties and collects copays as required while working at front window and side 2 checkout.
• Responsible for keeping the reception area and office files clean and well organized.
• Monitors supplies and requests supplies when necessary.
• Monitors office equipment in work area and reports issues to Office Coordinator.
• Performs other duties as assigned.

Academic, Certifications, & Trade Qualifications
• High school diploma or equivalent
• Previous medical office experience preferred

Additional Information
Position Type : Full Time

Contact Information
Salem Memorial District Hospital
35629 Highway 72
Salem, MO 65560
Phone: 573-729-6626

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